{"id":261305,"date":"2026-03-24T07:32:24","date_gmt":"2026-03-24T06:32:24","guid":{"rendered":"https:\/\/www.tuleap.com\/recrutement\/chargee-de-succes-client\/"},"modified":"2026-03-26T09:32:46","modified_gmt":"2026-03-26T08:32:46","slug":"chargee-de-succes-client","status":"publish","type":"recrutement","link":"https:\/\/www.tuleap.com\/fr\/recrutement\/chargee-de-succes-client\/","title":{"rendered":"Charg\u00e9(e) de succ\u00e8s client (en alternance) x2 postes"},"content":{"rendered":"<h2>Les missions<\/h2>\n<p>Dans le cadre de l\u2019\u00e9volution de notre entit\u00e9 Service Clients, nous recrutons deux alternant(e)s au poste de Charg\u00e9(e) de Succ\u00e8s Client\u00a0:<\/p>\n<h3>P\u00f4le Service Clients<\/h3>\n<ul>\n<li>Planifier les points de suivi clients.<\/li>\n<li>Contribuer \u00e0 la pr\u00e9paration des points de suivi clients.<\/li>\n<li>\u00c9laborer les comptes-rendus de r\u00e9unions et suivre les actions d\u00e9cid\u00e9es.<\/li>\n<li>Participer \u00e0 l\u2019accompagnement proactif des clients afin de garantir une exp\u00e9rience optimale.<\/li>\n<li>G\u00e9rer le process administratif de collaboration client : de l\u2019ouverture du compte \u00e0 sa fermeture.<\/li>\n<li>Ouverture des formations e-learning pour nos clients.<\/li>\n<\/ul>\n<h3>P\u00f4le Administration des Ventes<\/h3>\n<ul>\n<li>Traiter les commandes clients.<\/li>\n<li>Pr\u00e9parer les propositions commerciales pour les \u00e9quipes commerciales.<\/li>\n<li>Assurer la bonne tenue du CRM de l\u2019entreprise.<\/li>\n<li>Mise \u00e0 jour des informations des fiches de plateformes clients.<\/li>\n<\/ul>\n<h3>Missions transverses<\/h3>\n<ul>\n<li>Participer activement \u00e0 l\u2019am\u00e9lioration des process.<\/li>\n<li>Assister les aspects logistiques des \u00e9v\u00e9nements (d\u00e9placements, commandes de goodies, r\u00e9servations salons &#8230;).<\/li>\n<li>Assistance ponctuelle sur des missions marketing.<\/li>\n<li>Mise \u00e0 jour du contenu de notre base de connaissance Tuleap.<\/li>\n<\/ul>\n<h3>Comp\u00e9tences et profils recherch\u00e9s<\/h3>\n<p>Tu pr\u00e9pares une formation de niveau Bac +3 \u00e0 5 de type \u00c9cole de Commerce\/Universit\u00e9 et tu te retrouves dans ce profil :<\/p>\n<ul>\n<li>Curieux\u00b7se, tu aimes d\u00e9couvrir de nouvelles technologies, exp\u00e9rimenter de nouveaux outils.<\/li>\n<li>Tu es \u00e0 l\u2019aise avec les outils de bureautique et digitaux.<\/li>\n<li>Tu as une aisance relationnelle et tu es rigoureux\u00b7se.<\/li>\n<li>Tu as plein d\u2019id\u00e9es \u00e0 revendre et envie de t\u2019impliquer pleinement dans tes missions.<\/li>\n<li>Tu as un bon niveau d\u2019anglais oral et \u00e9crit.<\/li>\n<\/ul>\n<h2>Ce que nous proposons<\/h2>\n<ul>\n<li>Deux contrats d\u2019alternance \u00e0 partir de ao\u00fbt\/septembre 2026.<\/li>\n<li>Des missions responsabilisantes pour monter en comp\u00e9tence.<\/li>\n<li>A ton arriv\u00e9e tu auras un parrain ou une marraine en plus de ta tutrice d\u2019alternance afin de garantir une bonne int\u00e9gration au sein de nos \u00e9quipes.<\/li>\n<li>Des bureaux \u00e0 Chamb\u00e9ry, facilement accessibles en transports en commun ou v\u00e9lo et plusieurs parkings disponibles.<\/li>\n<\/ul>\n<h2>Processus de recrutement<\/h2>\n<p>Un premier entretien d\u2019une heure dans nos locaux en pr\u00e9sence de la Charg\u00e9e du Succ\u00e8s Clients \u00e9galement tutrice d\u2019alternance, ainsi que de la Responsable du p\u00f4le administratif, financier et ressources humaines.<br \/>\nUn possible second entretien d\u2019une heure dans nos locaux en pr\u00e9sence de la Responsable du p\u00f4le Business.<\/p>\n<p>Envoyez votre candidature \u00e0 jobs@enalean.com<\/p>\n","protected":false},"author":24,"featured_media":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"location":[137],"type-de-poste":[208],"class_list":["post-261305","recrutement","type-recrutement","status-publish","hentry","location-chambery","type-de-poste-alternance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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